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Shipping & Delivery Times
Everything you need to know about shipping and receiving your order.
Rapid Production
1 to 2 business days
Standard Shipping
3 to 5 business days
Free shipping
For purchases of 50 DT or more
Follow-up included
Tracking Number via Email
Shipping Methods
| Fashion | Delivery Time | Rate | Follow-up |
|---|---|---|---|
| Standard Shipping | 3–5 business days | 7 DT | Yes |
| Express Delivery | 1–2 business days | 15 DT | Yes |
| In-Store Pickup | As soon as it's ready (1–2 days) | Free | — |
| Free shipping | Orders of 50 DT or more — free standard shipping automatically included | ||
Shipping Process
Order Confirmation
As soon as your payment is processed, you will receive a confirmation email with a summary of your order.
Production
Your product is manufactured and customized in our workshops within 1 to 2 business days.
Shipping
Your package has been handed over to the carrier. You will receive your tracking number by email within the next few minutes.
Delivery
Your package will be delivered to the address you provided. If you are not home, a delivery notice will be left for you.
Questions About Shipping
Do you ship internationally?
Yes, we ship throughout Tunisia and to certain countries in North Africa and Europe. Please contact us for shipping rates and delivery times specific to your country.
What happens if I'm not home when the package is delivered?
The carrier will leave a delivery notice. You can contact the carrier directly to schedule a new delivery or pick up your package at a pickup location.
My package was damaged when I received it. What should I do?
Take photos of the packaging and the damaged product right away, then contact us at contact@spotitap.com with the photos. We will arrange for a replacement within 48 hours.
Can I change my shipping address after placing an order?
Yes, but only before shipment. Please contact us as soon as possible by email or through the contact form, providing your order number.
Do you have a question about your delivery?
Our team will respond as soon as possible.