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Order Tracking
Check the status of your order in just a few seconds.
Track My Order
Enter your order number and the email address you used when you made your purchase.
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What does my order status mean?
Pending payment
Your order has been placed, but payment has not yet been confirmed.
Currently being processed
Your payment has been confirmed. Your order is being prepared in our workshops.
Shipped
Your order has left our facility. You have received an email with your tracking number.
Delivered
Your order has been delivered. You can now set it up at app.spotitap.com.
Typical lead times
Day 0
Order Confirmed & Payment Received
Days 1–2
Production & Customization of Your Product
Day 2–3
Shipping — Email with Tracking Number
Days 5–7
Delivery to your address
Are you having a problem with your order?
Our team is available Monday through Friday from 9 a.m. to 6 p.m.