Privacy Policy

1. Data Controller

The data controller for personal data collected on the spotitap.com website is Spotitap, headquartered in France. Contact: contact@spotitap.com.

2. Data Collected

When you use the site, we may collect the following data:

• Account information: last name, first name, email address, password (encrypted)
• Order information: shipping and billing addresses, purchase history
• Payment information: processed directly by our secure payment providers—we do not store any banking information
• Browsing data: IP address, browser type, pages visited (via analytics cookies)
• Communications: messages sent through our contact form

3. Purposes of the Processing

Your data is used for:

• Process and Track Your Orders
• Manage Your Customer Account
• Send you order confirmations and delivery notifications
• Send you our newsletter (only with your consent)
• To improve our website and services (anonymized analytics data)
• Comply with our legal and accounting obligations

4. Legal Basis for Processing

• Contract Performance: Order Processing and Customer Account Management
• Consent: Newsletter and Non-Essential Cookies
• Legal Requirement: Retention of Accounting and Tax Records
• Legitimate interest: site security and fraud prevention

5. Shelf Life

• Account data: account lifespan + 3 years after the last activity
• Order data: 10 years (legal and accounting requirement)
• Contact information: 3 years from the last exchange
• Analytical data: 13 months maximum

6. Data Sharing

Your data is never sold to third parties. It may only be shared with:

• Payment providers (Stripe, PayPal) — for secure transaction processing
• Shipping Carriers — for the delivery of your orders
• Web Hosting Provider (Hostinger) — for the technical operation of the website

7. Your Rights

In accordance with applicable regulations, you have the following rights regarding your personal data:

• Right of Access: Obtaining a Copy of Your Data
• Right to Rectification: Correcting Inaccurate Data
• Right to erasure: Deleting your data in the cases provided for by law
• Right to Object: Object to processing for marketing purposes
• Right to Data Portability: Receive Your Data in a Structured Format
• Right to withdraw your consent at any time

To exercise your rights, please contact us at contact@spotitap.com. We will respond within 30 days.

8. Cookies

Our website uses various types of cookies:

• Essential cookies: required for the shopping cart and session to function (cannot be disabled)
• Analytics cookies: anonymous audience tracking to improve the site (with your consent)
• Preference cookies: storing your browsing preferences

You can manage your cookie preferences at any time through your browser settings.

9. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Our website uses the HTTPS protocol, and payment data is processed by PCI-DSS-certified service providers.

10. Changes

Spotitap reserves the right to modify this privacy policy at any time. In the event of a substantial change, we will notify you by email or through a notice on the website.